Innovation and learning strategy. Problem Solver

I’m Christian Falk.

A consultant design leader specialising in learning strategy, innovation and organisational development.

Services

Learning Strategy

I partner with organisations to craft custom learning experiences rooted in their unique values and goals. My approach blends engaging e-learning with hands-on workshops and team-building activities, creating a holistic and impactful learning journey for employees.

AI Powered Learning

I develop light touch, low risk but powerful AI supported interactions that scale. I work with senior stakeholders to understand and capture your organisation’s voice, then build this into engaging interactions.

Learning UX and UI

My designs create a seamless, intuitive journeys that promote active learning and foster a sense of ownership. My focus on user experience and engagement ensures that employees feel connected to the learning process, resulting in greater buy-in and increased retention.

Workshop Facilitation

I guide dynamic, impactful workshops that combine theory and application. My engaging style and structured approach create an immersive learning experience that empowers participants to apply newly-acquired skills confidently in their day-to-day roles.

Agile learning philosophy

Build Empathy

Gather stakeholder insights and understand the needs, preferences, context and experiences of users.

Define the problem

Define the learning objectives and desired outcomes of the learning experience and ensure alignment with organisational goals.

Group Ideation

Bring together a diverse group to brainstorm and generate creative ideas. Leverage the perspective and context of key user groups.

Prototype and test

Create and test low-fidelity prototypes to assess the viability of learning solutions.

Iterate, iterate, iterate!

Continuously refine and improve the learning experience through ongoing feedback and evaluation.

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Agile learning philosophy

2

Define the problem

Define the learning objectives and desired outcomes of the learning experience and ensure alignment with organisational goals.

1

Build Empathy

Gather stakeholder insights and understand the needs, preferences, context and experiences of users.

3

Group Ideation

Bring together a diverse group to brainstorm and generate creative ideas. Leverage the perspective and context of key user groups.

4

Prototype and test

Create and test low-fidelity prototypes to assess the viability of learning solutions.

5

Iterate, iterate, iterate!

Continuously refine and improve the learning experience through ongoing feedback and evaluation.

Principles

Know your users

Understand what can become truly sticky and work from there to remove anything blocking rewarding and engaging learning experiences.

Create learning experiences that stick.

Clarity

Make experiences clear. Create structure and hierarchy to learning outcomes. Give users responses to the actions they take. Make decisions easy by avoiding paradox of choice.